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Terms & Conditions

Last Updated: October 1st, 2025

Welcome to the Unwind Distribution website (the “Site”). By accessing or using our Site, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our services.

GENERAL INFORMATION

Unwind Distribution (“Company,” “we,” “our,” or “us”) operates as a wholesale distributor of hemp-derived and wellness products. These Terms apply to all visitors, users, and customers who access or use the Site.

ELIGIBILITY

  • You must be at least 21 years old and legally authorized to purchase hemp-derived products in your jurisdiction.

  • By creating an account or placing an order, you confirm that you are purchasing for a licensed retail business, not for individual resale outside of applicable laws.

ORDERS & PAYMENTS

  • All orders are subject to availability and our acceptance.

  • Any prices listed on this Site, or received by sales representatives, are listed in U.S. dollars and may change without notice.

  • Payment is due at the time of order unless alternative arrangements are approved.

RETURNS & REFUNDS

  • All sales are final unless products are damaged or defective upon arrival.

  • Claims must be made within 60 days of receipt with photo documentation.

  • Approved refunds will be issued as store credit or replacement at our discretion.

COMPLIANCE WITH LAWS

  • You are responsible for ensuring that the products you order comply with all local, state, and federal laws in your jurisdiction.

  • Unwind Distribution is not liable for orders seized or denied due to non-compliance with applicable regulations.

LIMITATION OF LIABILITY

  • To the maximum extent permitted by law, Unwind Distribution shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products purchased.

  • Our total liability for any claim shall not exceed the amount paid for the order in question.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Unwind Distribution from any claims, damages, or expenses arising from your use of our Site, violation of these Terms, or misuse of our products.

TERMINATION

We may suspend or terminate your access to the Site and/or procurement of future orders at any time, without notice, if you violate these Terms or engage in fraudulent or unlawful activity.

CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. The revised Terms will be effective upon posting to the Site. Continued use of the Site constitutes acceptance of the updated Terms.

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